FAQs
Keep it
clear.
Everything you need to know about RAD chocolate, shipping, gifting, and our very real San Diego chocolate company.
The essentials
Is Rad Chocolate a real company?
Oh yeah! We are a small, family-owned chocolate manufacturer in San Diego, California.
Where do you ship?
For now, we ship RAD chocolate to all U.S. states.
How do you deliver orders?
We currently ship with USPS Priority or FedEx 2nd Day. Tracking details are sent when your order leaves us.
Will my chocolate melt?
Chocolate begins to soften around 85°F. We use insulated packaging and cold packs when needed, but please follow your tracking and bring the package inside soon after delivery to minimize heat exposure.
Can I send chocolate as a gift?
Absolutely. Add a note at checkout so your RAD friend knows who sent it. We never include prices on our packing slips.
Do your “milk” chocolate bars contain dairy?
No. Our creamy milk-style bars are made with 100% non-dairy, animal-free, vegan ingredients.
Can I visit the RAD chocolate factory?
We love Charlie and the Chocolate Factory too, but our chocolate maker is not offering golden tickets or public factory visits yet. Maybe one day.